Shipping & Returns

Q: Returns & Exchanges

I Do Look Good accepts full priced merchandise returned up to two weeks from the date you receive your shipment. We will either replace the item, credit your account, or refund your purchase price.

All SALE items are FINAL SALE - no returns will be accepted on any SALE items. Returns of items ordered with Free Shipping - will have shipping costs deducted from the return total.

Please send all exchanges or returns via USPS, FEDEX,UPS or parcel post INSURED to the following address:

  • IDoLookGood.com--Returns Center
  • 4901 Ridge Circle
  • Fort Worth, TX 76126

To expedite your return or exchange, please include your name, address, phone number, email address, order number (if you have it) , and a brief explanation of whether you need an exchange or return.

All returns are handled within fourteen days of receipt at our warehouse. Please allow up to 30 days for credit to appear on your billing statement.

Q: Shipping

Your shipping choice includes USPS mail or UPS delivery . You will choose your shipping option on your invoice.

We ship USPS Priority mail with Delivery Confirmation which takes approx 2-3 days to arrive-unless your shipment is less than 1 pd - then we will ship First Class mail. We are happy to ship UPS

If you need UPS Ground, Overnight or Expedited Shipping your price options will be listed.

International and Canada Buyers - we are happy to ship USPS Priority airmail to you based on the weight of your shipment. The additional charge will be emailed to you once we are able to weigh your order.

Customers are welcome to phone us at817-715-5038 to place your order - or email us at sales@blueturtlekids.com

USPS Priority Mail/First Class SHIPPING RATES:

  1. Flat Rate Shipping $8.95

FAQ's

Q: Canceling an Order

We will make every effort to honor your request to cancel an order after it has been submitted. However, once the submit button has been clicked, the order will begin processing, and we cannot guarantee that we will be able to stop it. We are happy to cancel any items off your order that may be on backorder and have not yet shipped. Please email us at sales@idolookgood.com

Q: Coupons

Only one Coupon code may be used per each order within the codes valid time frame. Coupons/Markdowns- No adjustment to your invoice can be made once your order is placed.

Please note that a Free Shipping offer or Coupon offer is valid only on purchases made - if you return those items purchased under a Free Ship offer or Coupon offer for a refund - the standard shipping rate will be deducted from your refund/store credit and the Coupon made invalid will be deducted from your refund

I Do Look Good does not offer price adjustments. Coupons/Markdowns- No adjustment to your invoice can be made once your order is placed.


Privacy

Q: Security and Privacy Policy

Since 2001, I Do Look Good has been a company designed to please our customers and their children. We realize that online shopping requires a certain trust in the company you are doing business with. In keeping with that we have outlined our current policies and procedures regarding protection of your personal information. Any changes to these practices or procedures will be posted to this page. If you have any questions or concerns, just contact us.

Q: Email Notification

Our site offers a number of opportunities to request automated email updates. Email addresses are used only by I Do Look Good.com and are not sold to outside companies. If you ever wish to stop receiving these email updates, simply follow the "unsubscribe" instructions included with any email you receive from I Do Look Good.com.

We may also use your email address to contact you in case of any problems with your order.

Q: Secure Ordering

We've gone to great lengths to ensure that ordering from IDoLookGood.com is secure. Credit Card transactions are protected via the SSL (Secure Socket Layer) protocol, an Internet security standard. Any data that you enter is encrypted so that it cannot be compromised in transit between your browser and the secure server./p>


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